Coin
Show Etiquette
(From a Dealer’s Perspective)
Recently, I wrote a couple articles having to do with difficult customers,
so I thought it might be helpful to remind collectors about some simple coin
show courtesies and etiquette, as well as give a few pointers to those new to
attending coin shows. Of course,
courtesy goes both ways; however, if you want to try and get the best deal and/or
build a relationship with a dealer, it can only help your position if put your
best foot forward, come prepared, are knowledgeable, courteous, and most of all
behave professionally.
So I’ve gathered information from other dealers and collectors, as well as my
own experience on some "do’s and don’ts" that may be useful to
practice while you hunt for that perfect coin!
Preparing for the Show
-
Bring
cash with you – many dealers
don't take credit cards, especially for bullion coins
- Organize
your reference material and notes ahead of time – make a list of the coins
you are seeking, and be sure you keep your notes and price lists organized so
you can find them quickly so as not to waste time at a dealer’s table flipping
through pages to find something
- Make a
list of dealers and their table numbers that you want to visit – if dealer
lists are available ahead of time, map out the dealers who might have the
specific material you’re looking for
Arriving at a Dealer’s Table
- Don’t step between or behind
a dealer’s table
– this area is for the dealer and their helpers only and is off limits to
non-badge holders
- Don’t
interrupt a dealer – if a dealer
is already involved with another customer, either wait or come back later
- Don’t block another customer’s
access to a dealer’s table – be courteous so that other customers may also peruse the
dealer’s coins
- Don’t spread
your notes, reference books, or briefcase on a dealer’s case – it may block
other potential buyers’ view of the dealer’s coins
- Don’t
place your belongings in a separate chair – it prevents another potential
customer from being able to sit and peruse coins
- Keep
track of young children – don’t let young children climb on the chairs,
cases, and table, and keep them from touching and handling items on display
- Let the
dealer know what your interests are – unless you’re just browsing, tell the
dealer specifically what you are looking for and even your budget guidelines
- Don’t ask to see the coins currently
being shown to another customer – wait until the customer is completely finished looking at
and discussing that coin before you make inquiries
- Don’t
place food or beverages on top of the dealer’s case – put them on your lap or on the floor
Viewing a Dealer’s Coins
- Keep the
coins separate from your reference material and bags – books and papers have been known to be good places to slip a coin
or two and many dealers have lost coins this way, so try to bring the minimum
amount of paper onto the table
- Only ask
to see a coin if you’re seriously interested in purchasing it – don’t ask
to see a coin just to compare it to one you already have or just purchased
- Don't
monopolize dealer "junk boxes" – keep your time sifting through
dealer’s junk boxes limited to around 15 minutes so as to let others have a
chance to go through them
- Don’t reach
into a dealer’s case – unless the dealer specifically tells you it’s ok, do
not reach for a coin in a dealer’s case, let the dealer retrieve it for you
- Handle
coins properly – hold all coins, even slabs, by the edges
- Don’t
take photographs of a dealer’s coins unless you get permission – for
security purposes, some dealers may be opposed to having their coins
photographed and some coin shows ban photography altogether
- Keep any
coins a dealer hands you on top of the case – don’t put them on your lap or
down below eye level, and don’t step
away from a dealer's table with unpaid for coins even for a moment
- When you
hand a coin back, make sure the dealer knows you have given it back – don’t
just leave it on top of the case and walk away
- Put a
coin back exactly where you got it – when flipping through boxes or bins,
be sure to replace it in the proper box or tray if you don't end up buying it
- Don’t
criticize a coin if you don’t like –
just hand it back and say thank you
- Be
cognizant of taking up too much of a dealer’s time asking questions – many
dealers will take the time to answer questions and offer advice, but don’t be
burdensome - keep in mind they are there to sell coins so don’t sit in front of
their cases asking a lot of questions when the dealer has other customers waiting
- Make sure
you haven’t left behind any coins you brought with you – when you leave a
table, double-check your pockets, bags, and papers to make sure you have all
that you brought with you, including your loupe and especially any coins
Negotiating
- Don’t choose the highest quality
coins in a dealer’s case and then expect to pay a wholesale price – dealers usually have to pay strong prices to acquire quality pieces, so don’t
insult them by choosing their best coins and wanting to buy them at wholesale or
Grey Sheet prices
- Have realistic
expectations – do your homework because if you have unrealistic
expectations, it can lead to insulting offers and bad feelings all the way
around
- Don’t try to negotiate when
the price is fair
– ask the dealer for the price, and if you think it is fair,
then pay it, don’t keep trying to negotiate; besides, if an offer is made and a
counteroffer received, the original offer is no longer valid and the dealer
doesn’t legally have to honor the original offer, so you may lose the deal
altogether
- Don’t try
to haggle if you cherry pick a coin – many dealers don’t mind if you happen
to “cherry” pick a coin from them (meaning, you find a rare date or variety
that was unmarked), but as mentioned above, don’t try and negotiate if you happen
on a good buy
So
the next time you’re at a coin show, if you keep these tips in mind, hopefully
you will be more successful in your hunt for coins but at the very least, you
will be appreciated and respected by the dealers you encounter!
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